1. Register for a free account.
2. Browse through our advisor listing and select one of your choice to contact.
3. Click the 'Chat Available' button for that advisor.
4. Confirm that you want to be connected by clicking the link to start the chat.
5. The chat window will pop up for you to begin.
6. Click 'Connect' and wait for the Advisor's name to appear.
7. Click 'Start' and begin your advice chat session.
Text Chat is identical without the video.
First time callers will receive a free $10 credit to use for your first video advice chat for a first time purchase of a $10 or more reading. You can add additional funds through your account by signing in to Your Account page and clicking the (Add Funds) link next to your chat account balance. Funds are added securly by credit card and there's no additional membership required.
All activity through the video chat including chat sessions and adding funds is instantaneously recorded in your account for review. Your chat account funds are deducted during your chat session according to the Elapsed Time accured. The maximum time allowed depends on the amount available in your account and the per-minute cost of your advisor. Time starts when you press 'Start' and ends when you either press 'Stop' or are disconnect in other way. Please make sure the advisor's name is showing before pressing 'Start'.
An advisor who is available through video chat will have an active a monitoring window opened on their computer that will be activated with a ringing sound when your chat window pops up. You will press 'Connect' in the chat window as soon as it pops up so that you can be connected to the chat server. When the advisor answers the monitor ring, their name will appear in your chat window notifying you that they are now ready. You will then press 'Start' to begin.
A web cam and microphone is required if you wish the advisor to be able to see and hear you. Without video and a microphone you will still be able to see and hear your advisor through your monitor and speakers while you can use the text chat provided to talk to your advisor. |
